Dental Office Notifications


Dear friends and patients in the communities of Greater Danbury CT – effective June 1st, White Street Smiles is open for all dental procedures and we are proactively scheduling new appointments.

We recognize that the course of the COVID-19 pandemic is uncertain, but we can certainly implement precautions to keep everyone safe. It is our hope that the additional Infection Prevention Measures we’ve implemented (click the + below this message) will encourage you to seek the dental care you need.

All of us at White Street Smiles greatly appreciate your continued support. Thank you!

Dr Joann Paiva-Borduas

P.S. We are here to help. Call us with any questions or suggestions.

The team at White Street Smiles is prepared to make your visit as routine as possible. Our new scheduling workflow is designed to reduce patient traffic, minimize surface contact, and maintain personal distancing – precautions we must take to keep everyone safe.

Dental Appointment Procedures

  • Scheduling: we have been proactively calling our patients and you are always welcome to call us. Inevitably, a backlog of routine dental procedures, plus reduced office traffic will create longer waits.
  • Arrival: arrive 10 minutes before your appointment. We have removed all literature and magazines from the office. Feel free to bring your own.
      • Stay in your car
      • Call Us to let us know you’re here – 203-743-4670
      • Wear your mask – we will provide one if you forget
  • Preparation:
      • We will take your temperature
      • Provide you updated dental forms
      • Provide hand sanitizer
  • Transition: we will escort you directly to your appointment room.

These additional precautions might seem unappealing, but they are the most effective methods we have to avoid the risks associated with no oral care at all.

Thank you. We greatly appreciate your cooperation and understanding during these unprecedented times.

The White Street Smiles Team

COVID-19 (Coronavirus) Updates

March 24, 2020

Dear Friends & Patients,

The American Dental Association has issued the following statement to all Dental offices:

“The American Dental Association recognizes the unprecedented and extraordinary circumstances dentists and all health care professionals face related to growing concern about COVID-19,” according to the March 16 statement from ADA President Chad P. Gehani. “The ADA is deeply concerned for the health and well-being of the public and the dental team. In order for dentistry to do its part to mitigate the spread of COVID-19, the ADA recommends dentists nationwide postpone elective procedures for the next three weeks. Concentrating on emergency dental care will allow us to care for our emergency patients and alleviate the burden that dental emergencies would place on hospital emergency departments.”

What this Statement Means to You

White Street Smiles team is committed to the health and well-being of our patients and our team. Therefore, we have postponed all routine dental procedures (eg. cleaning and fillings) until further notice.

Any patients with temporary crowns and fillings who experience a concern, should call for direction.

Emergency Dental Care

We will open our office, as necessary, for Emergency Dental Care. Patients injured or who experiencing pain should use our 24/7 ‘on-call’ system.

Call 203-743-4670.

Guidelines for Emergency Dental Care:

  • We may ask friends and family who accompany you, to remain outside our office.
  • We may take your temperature and ask you to rinse with a 1% hydrogen peroxide solution.
  • We may impose other requirements as more information is available to us.

Emergency care may not be extended to patients who:

  • Are experiencing flu like symptoms
  • Have visited China, Iran, Italy or South Korea or the Lower Westchester County Containment Zone in the last 14 days
  • Have been in contact with anyone with known symptoms

Thank you for your understanding while we do everything possible to control the spread of the COVID-19 virus.

We appreciate your continued confidence and support. Stay safe.

The White Street Smiles Team

March 17, 2020

Dear Friends & Patients,

The White Street Smiles Dental Office will CLOSE effective March 18 at 2:00PM to help mitigate the spread of COVID-19.

  1. Dental Emergencies – Call our office first (203-743-4670)! Our ‘On-Call’ system will remain active so that we might help alleviate any unnecessary burden to hospital emergency departments and other health care professionals.
  2. Routine Procedures – All routine dental procedures are postponed until further notice.

We will communicate with our patient community here as we continue to navigate these extraordinary circumstances.

Thank you for your continued confidence and support. Stay safe.

The White Street Smiles Team

March 16, 2020

Dear Friends & Patients,

As you know, the situation regarding COVID 19 is rapidly evolving and we want you to know the precautionary measures we’ve established for the health and safety of our patients and staff  – “Office Protocol”.

  1. Patients who have been out of the country in the past 2 weeks, OR feel ill (cough, fever, chills, difficulty breathing), OR believe they have been exposed, please call to reschedule routine appointments.
  2. Every effort will be made to see a patient who is in pain, or who has an urgent dental issue. Our Emergency On-Call System will remain active to help alleviate any burden to other health care workers.
  3. We have implemented additional office cleaning/sanitizing measures, including magazine removal from our waiting area.

White Street Smiles will continue to monitor information compiled from the Centers for Disease Control and Prevention (CDC), the American Dental Association (ADA), and the State of Connecticut Department of Public Health (DPH) and update this page, as necessary.

Thank you and stay safe.

The White Street Smiles Team

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